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County Court of Victoria eFiling FAQs for First Time Users

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Important Information: Using County Court of Victoria eFiling for the first time.

Only legal practitioners can eFile documents through CITEC Confirm. Prior to eFiling any documents you will need to enter your firm's details. These details only need to be entered once. They will be saved and sent to the County Court with every document eFiled.

NOTE: Only one set of practitioner details can be recorded per CITEC Confirm account code. The details entered should be applicable to all persons using the account code for eFiling.


Can I lodge documents in the County Court if I am based outside of Victoria?

Yes, as long as you have a Victorian Legal Service’s Board solicitor code number (Victorian Solicitor code).

A Solicitor must have a Victorian Solicitor code to be able to file in the County Court’s case management system. Many interstate firms have agencies or business addresses in Victoria and so already have a Victorian solicitor code which they can use.

If you do not have a Victorian Solicitor code, you may apply for access to eFiling by downloading and completing the Request by Interstate Solicitor to Lodge Documents via eFiling (PDF 283KB) form.

This form must be signed by the solicitor having conduct of the proceeding and submitted to the Court via email to civil.counter@countycourt.vic.gov.au.

Upon receipt of the completed form, the Court will process your request and inform you of its decision.


What are the hours of operation?

You can access CITEC Confirm's County Court of Victoria eFiling system 24 hours a day, 7 days a week. Documents can only be successfully lodged during registry hours; if you attempt to lodge a document after the closing time of the corresponding registry, it will be processed next business day and stamped accordingly.

Registry hours 9:00am to 4:00pm, Mon - Fri (AEDT)
For example:
Lodgement time Document stamp
6:00am, Mon 16th 9:00am, Mon 16th
3:50pm, Mon 16th 3:50pm, Mon 16th
4:10pm, Mon 16th 9:00am, Tues 17th

Where do I enter my firm details?

The first time that you select VIC County Court eFiling from the CITEC Confirm Main Menu the firm details screen will be displayed. Enter your details then click Next to proceed to the County Court of Victoria eFiling menu.


What should be entered in each field?

Firm LSB Number (Solicitor Code) Mandatory
Firm Name The registered name of your firm or sole practitioner.

NOTE: Only Victorian LSB numbers may be entered in the Firm LSB Number (Solicitor Code) field. Non-Victorian LSB numbers will be rejected by the court


What is the correct format for the Firm LSB Number (Solicitor Code)?

The Legal Services (LSB) Number is a unique identifier for a firm, consisting of a maximum of six digits.

To obtain your LSB number please contact the Legal Services Board on 03 9679 8000.

Enter this number in the format CRnnnnnn, with leading zeroes if required in front of the six digits of your Firm LSB number.