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QLD Property Crimes Subrogations FAQ

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Table of contents


What is a Subrogation?

Subrogation literally means the substitution of one person for another. The term is used to refer to the situation where an insurer, having settled an insurance claim for lost/stolen property, becomes entitled to ownership of the property should it be recovered.


What is a Subrogation Interest?

A Subrogation interest is a link recorded in QPRIME between an Insurance Company and a Crime Incident Property Item that indicates that the Insurance Company should be notified electronically by the QPS if the item of property is recovered. A Subrogation interest also indicates that an Insurance Company should be notified electronically by QPS if the crime is solved.

Any number of Insurance Companies may record an Interest for an Item in the context of an Incident. An Insurance Company may remove an interest to indicate that notifications are no longer required. Interests in the Crime and Property are recorded by default when a Subrogation right is recorded.


What is a Subrogation Right?

A Subrogation Right is a link recorded in QPRIME between an Insurance Company and a Crime Incident Property Item that indicates that the Insurance Company has claimed legal ownership of the Item. A subrogation Right is exclusive: only one Insurance Company may record a current Right for an item in the context of an Incident.

An Insurance Company may remove a Right to indicate that the claim has been withdrawn.


Will a charge be incurred for registering a Subrogation Interest or Right?

No charges are incurred for adding or removing an Interest or Right.


How does an Insurance Company record an interest or a right?

From the QLD Property Crimes Crime Reports menu, select Subrogations. Enter the Claim/File Number and QPRIME number of the Crime Incident and click Search. The QLD Property Crimes Subrogation Summary will display. This will contain the following information:

  • Date/Time of the Incident
  • Police Station
  • Police Division
  • Class of the Crime
  • Complainants name
  • Location where the Incident occurred
  • Name/s of any Insurance Company(s) that currently has/have Subrogation Rights over Property Items in the crime
  • A list of property items with descriptions and remarks

An Insurer can add an Interest to ALL Property Items recorded on the report at the one time. To do this, click the Add All Interests button which appear under the Subrogation Actions section of the QLD Property Crimes Subrogation Summary. Using this button will register Interests against ALL Property Items in the Crime Report.

An Insurer can only add a Right against a Property Item provided no other Insurer already has a right against that item. When an Insurance Company records a Right against a Property Item, an Interest is also automatically recorded.

An Insurer can add a Right to ALL Property Items in the one Incident (provided no other insurer has a right to any Property Item in that incident) by clicking the Add All Rights button which appears under the Subrogation Actions section of the QLD Property Crimes Subrogation Summary.

An Insurer can add a Right and/or Interest to specific Property Items.To do this, first click on the + icon which appears next to each Property Item in the QLD Property Crimes Subrogation Summary. This will then display a table which lists the name of the Insurance Company that has Rights (if any) and the names of the Insurance Companies that have interests (if any). It also displays the Add Interest and Add Right buttons for that particular property item. Clicking on these buttons will then add an Interest and/or Right to that Property Item.

If an Insurance Company has recorded Interests in any Crime Incidents, and those Crimes are solved, or property is recovered, then an online Notification list can be obtained (A charge is incurred for the Notifications list). This list will indicate to Insurers those Crimes that their account has an interest in that have been solved or Property Items have been recovered. The Notifications list can be generated by using the Notifications link from the QLD Property Crimes Crime Reports Menu.


How are Interests and Rights removed?

An Insurer can only remove an Interest and/or Right to specific Property Items.To do this, first click on the + icon which appears next to each Property Item in the QLD Property Crimes Subrogation Summary. The Remove Interest and Remove Right buttons will now be displayed for that particular property item. Clicking on these buttons will then remove an Interest/and or Right to that Property Item.