Having trouble with your password?

Please ensure you're no longer trying to sign in to our restricted services using your old Secure ID password. These credentials are no longer required. You simply need to re-enter the same password you just used to sign in to Confirm.

Try checking the Show password option to see what you're typing. If you're still having trouble, you should contact your account's Information Security Officer for assistance, or our Customer Service Centre on 1800 773 773.