National telco cable search
On this page
What is a national telco cable search?
The national telco cable search identifies if copper or optic fibre telecommunication cables run under a property. If underground cables pass through a property’s boundaries, serious problems can occur if damaged.
The search is available Australia-wide and identifies telecommunication cables from all known carriers such as Telstra, Optus , TPG Telecom, and other providers. The search result, which Telco Searches produces, will only be as accurate as the information the relevant companies/providers keep.
View a sample telco cable search result.
The location of power cables aren’t in the search result. Complete an independent search to identify their location.
Who should do this search?
Various property professionals and individuals, including:
- agents and potential property buyers and owners
- residential and commercial property valuers
- property advisers
- property lawyers
- property developers
- those approving bank loans for property within the finance lending sectors.
Wouldn’t a title search identify if any easements are on a property?
Easements aren’t required for teleco cables, so they won’t appear on a title search.
What information should I provide?
Enter as much information as possible to ensure you receive your desired results. Details include:
- unit/street number
- postcode
- street name
- lot/plan
- town/suburb
- date of settlement
- council
- additional information
- state.
How can I enter further information that may assist with the search?
Enter it in the additional information field. For example, this is a rural property and the start of west boundary is approximately 5.2 km along access road.
How will I receive my results?
The provider will return results via email.
How long will it take to receive telco cable search results?
The approximate turnaround time is between three to seven business days.
How do I list multiple lots?
Please submit additional telco cable search orders for each lot on the plan.
How do I know what I’ve requested?
The order confirmation shows the order, recipient, delivery and property details. We suggest that you retain this receipt for your records.
Can I check the status of my order?
Yes, youe Confirm inbox shows the status of your orders from Ordered to In progress and then to Complete.
A document order is complete when all components of the order become dispatched. Your order details stay in your Confirm inbox for 30 calendar days after completion.
The results of your telco cable search order aren’t available through your Confirm inbox, as they’re processed offline.
Can’t find what you’re looking for?
Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.
| Phone | 1800 773 773 |
| confirm@citec.com.au |
For more information on how to search, view our national telco cable search user guide.