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NSW EDR Stamping & Confirmation FAQNational Settlement Services

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What is NSW EDR Stamping and Confirmation?

NSW EDR Stamping and Confirmation is a portal to Electronic Duties Returns (EDR). EDR is a service provided by the NSW Office of State Revenue (NSW OSR) that allows an approved person (EDR client) to electronically assess and endorse a range of duties transactions, and pay duty by way of a periodic remittance.


What services can I request?

When you access NSW EDR Stamping and Confirmation you will be presented with the EDR-Online menu. The following EDR services are available:

  • Document Stamping
  • Notice of Assessment Reissue
  • Return Period Summary
  • Cancellation of Duties Assessment

We also provide a link to the NSW OSR calculator for your convenience.


How do I get access to EDR?

You will only be able to perform EDR transactions via CITEC Confirm if you have been approved by NSW OSR as an EDR client. You will also need to provide us with your EDR client details and complete a Request for Access Form (PDF, 210KB).

If you haven’t provided these details then you won’t be able to access any of the EDR services on the EDR Online menu.

If you already have access to National Settlement Services then the Request for Access form does not need to be completed.

How do I become an EDR client with OSR?

If you haven’t already been approved by the NSW OSR to access EDR, you can apply online on the OSR website.

Instructions to guide you through the online application process (PDF, 3.4MB) are also available.

Please ensure you enter our OSR EDR Partner “GlobalX” as your EDR Client Service Provider (CSP) when applying online.

Once you’ve been successfully registered with NSW OSR, you will need to provide us with the following details in order to gain access to EDR services:

  • CITEC Confirm Account code
  • NSW OSR Client Name (to match name recorded at OSR)
  • NSW OSR Client Number
  • NSW OSR Client Frequency: Weekly / By transaction
  • The Confirm UserId(s) that are required to have access to NSW OSR EDR Stamping and Confirmation

I'm an EDR client; what do I do now?

If you’re already an EDR client then we can give you access to the EDR online services once you’ve completed the Request for Access form. On the National Settlement Services Menu simply select Request Access to Settlement Services, and provide us with the following information:

  • CITEC Confirm Account code
  • NSW OSR Client Name (to match name recorded at OSR)
  • NSW OSR Client Number
  • NSW OSR Client Frequency: Weekly / By transaction
  • The Confirm UserId(s) that are required to have access to NSW OSR EDR Stamping and Confirmation

When is EDR available?

You're able to access EDR services via NSW EDR Stamping and Confirmation during the following times:

  • Monday to Friday: 7.00am to 11.00pm
  • Saturday: 7.00am to 2.00pm

How will I receive my results?

Results are returned online immediately. For Document Stamping, a Duties Notice of Assessment will appear after each successful lodgement.

When requesting a Return Period Invoice, an Invoice will appear after lodgement. You’ll also receive a copy via email (if your account is set up to automatically email results).

When requesting a cancellation of a duty assessment, a Withdrawal of Duties Notice of Assessment will be returned and is retrievable via intelli-Doc. You’ll also receive a copy via email (if your account is set up to automatically email results).

All EDR results are accessible via intelli-Doc, which is located on the National Settlement Services menu under View My Results (intelli-Doc). From intelli-Doc you can download the documents or reprint results, as well as resend/forward the results via email.


Where can I find a list of documents that can be processed via EDR?

The Duties Document Matrix (PDF, 620KB) is provided by the NSW OSR and identifies the documents that must be processed on EDR as well as documents that can be processed on EDR and a general list of transactions that can only be lodged with NSW OSR.


What is the Notice of Assessment Reissue?

A Notice of Assessment can only be reissued if you processed the original assessment. To request a reissue, enter the OSR reference number.

The Duties Notice of Assessment is a dynamic document which displays the total amount payable (if any) and any payments that OSR has received.

If full payment has not been received by NSW OSR when the reissue is ordered the duty outstanding and any accrued interest will be displayed.


What is the Return Period Invoice?

The Return Period Invoice details the total tax payable (duty and interest) for a specified return period. The Invoice will update when NSW OSR receive any payment associated with an assessment for that specified return period.

Each Invoice is supported by three assessment schedules that detail the assessments transacted during the specified return period .At the end of each return period you must request the Invoice to ensure an accurate reconciliation.

Each Invoice has a payment slip attached which reflects the total tax payable and the due date for payment. Use this payment slip if you are making an electronic payment for the total amount payable.

If paying by cheque/s, use the relevant remittance slip from your book of remittance slips. Complete the remittance slip, attach the cheque/s and send them to us using the reply paid envelopes we supply.

Do not send the Invoice, schedules or notices when making a payment. These must be retained as part of your records.


What is Cancellation of Duties Assessment?

NSW OSR has introduced a service to enable requests for cancellation of duties assessments to be submitted online. No further paperwork is required to lodge the cancellation request with NSW OSR. A Withdrawal of Duties Notice of Assessment is provided by NSW OSR once your cancellation is processed.

An EDR transaction may require cancellation due to a data entry error, duplication of a transaction, or if a settlement fails. All cancelled transactions must have the duty stamp relating to the transaction cancelled on the documents, and a cancelled transaction cannot be reinstated.

Which transactions cannot be cancelled online?

  • An EDR transaction that you did not process – a transaction can only be cancelled by the EDR approval holder who processed the transaction
  • A transaction where payment has been made
  • A new Home Grant transaction
  • Any transaction where the document has been lodged with Land and Property Information (LPI)
  • Any transaction that has been verified through PEXA
  • Any transaction that relates to a rescinded Contract of Sale of Land or a failed instrument.

Where can I find more information on how to use EDR?

For more detailed information please refer to Section 9 of our Settlement Services Client Reference Guide (PDF, 1.5MB).

Additional instructions and further information is also available in the Directions for using Electronic Duties Returns (PDF, 460KB) and the Guide to Cancelling EDR Transactions Online (PDF, 426KB) provided by the NSW OSR.