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Bankruptcy Register Search FAQ

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What is the Bankruptcy Register Search?

CITEC Confirm's Bankruptcy Register Search provides online access to the National Personal Insolvency Index (NPII).

NPII is the permanent public record of personal insolvencies. NPII provides information about individuals who have been subject to proceedings under the Bankruptcy Act from August 1928. It does not include any information on company liquidations or administrations. NPII is maintained by the Australian Financial Security Authority (AFSA) which was formerly known as the Insolvency Trustee Service Australia (ITSA).

The Bankruptcy Register Search produces an AFSA extract from NPII that identifies a whether a person is currently or has previously been bankrupt; or if a petition has been lodged against a person in a current effort to make them bankrupt.

If no records are found on NPII for an individual, then an AFSA Results Summary Extract is produced. An AFSA Results Summary Extract is also available for the browse list of records returned when searching by Name.


What information is available from NPII?

NPII includes current and historical information on all stages of insolvency, including creditor's petitions, Part X agreements and bankruptcy.

Personal information recorded on the NPII record includes:

  • the name, date of birth (if known), residential address and occupation as disclosed on documents accepted by the Official Receiver
  • previous names and aliases (if known)
  • the type of proceeding, the date it started and the administration number
  • the name and contact details of the trustee or administrator of the proceeding
  • the current status of the person and/or the proceeding. For example whether a person is discharged from bankruptcy or whether a creditor’s petition for a person’s bankruptcy is in progress.

All entries on the Index are publicly available.

Personal details of a debtor/s are entered into NPII from documents specified in Schedule 8 of the Bankruptcy Regulations. Details are entered from information stated on initial documents at the date of registration of that person on the NPII. After entry onto NPII, personal information is not changed unless it is incorrect.

Any changes of a debtor/s address and occupation notified after the start of an administration are advised directly to the Trustee or Administrator of the administration and are not updated on NPII.

Further information about the content and terminology used in extracts is available in the NPII Glossary on the AFSA website.

If you require a list of Registered Trustees and Registered Debt Agreement Administrators, a Bankruptcy Register Search will not provide this list. Please refer to the AFSA website for a list of Registered Debt Agreement Administrators or to view a list of Registered Trustees by state/territory.


How do I search the Bankruptcy Register?

There are three options for searching NPII. You can search via Name, via an AFSA Application number or via an AFSA Administration Number.

All Searches will return a maximum of 50 matches for your criteria; if too many matches are found you will need to refine your search.


How do I perform a Bankruptcy Register search by Name?

The mandatory fields for performing a Name search are Family Name and Given Name.

For the Family Name and Given Name fields you have a choice of 3 search methods: Starts With (the default option), Exact and Contains. The search methods are explained in the following table.

Search Method Recommended Usage
Starts With This is the default selection on the search input screen. Useful to locate a person’s NPII record if you don’t know the exact spelling or name details; for example STE will match STEVEN, STEPHEN, and STEPHANIE.
Exact Returns exact matches; for example STEVEN will match STEVEN, but not STEPHEN.
Contains Useful to locate a person’s record if you don’t know the exact details; for example STE will match STEVEN, STEPHEN, STEPHANIE, ESTELLE and CELESTE.

What if I'm looking for a person with only one name?

For people known by a single name enter the single name into the Family Name field and enter a hyphen (-) in the Given Name field.


What optional search criteria can I use when searching by Name?

If the search criteria match over 50 records on the National Personal Insolvency Index (NPII), you will be asked to refine your search. No charge will be incurred for this initial search if more than 50 records are found. You can refine your search by completing the optional criteria of Middle Name and Date of Birth.

Middle Name

For the Middle Name field you have a choice of 5 search methods:

  1. Any Middle Name (the default option)
  2. No Middle Name
  3. Starts With
  4. Exact
  5. Contains

The search methods are explained in the following table.

Search Method Recommended Usage
Any Middle Name This is the default selection on the search input screen. Use of this method means that a middle name cannot be specified in the search criteria.

Returns results that have any middle name and match your other search criteria.
No Middle Name Use of this method means that a middle name cannot be specified in the search criteria.

Returns only results with nothing recorded for middle name on the NPII; for example a search on Given Name MICHAEL and Family Name REY will match MICHAEL REY but not MICHAEL JAMES REY.
Starts With Useful if you don’t know the exact spelling or name details; for example MAR will match MARY, MARGARET, MARK and MARVIN.
Exact Returns exact matches; for example STEVEN will match STEVEN, but not STEPHEN.
Contains Useful if you don't know the exact details; for example STE will match STEVEN, STEPHEN, STEPHANIE, ESTELLE and CELESTE.

By default the checkbox is selected to ‘also match records with no middle name’. This means that the search will not include records without a middle name in your search results. Not all NPII records contain a middle name if you deselect this option then the search will exclude NPII records without a middle name.

Date of Birth

For the Date of Birth field you have a choice of 3 search methods:

  1. Any Date of Birth (the default option)
  2. Exact
  3. Range

The search methods are explained in the following table.

Search Method Recommended Usage
Any Date of Birth This is the default selection on the search input screen.

Returns results that have any Date of Birth and match your other criteria.
Exact Returns exact matches; for example 01/12/1980 will match 01/12/1980 but not 02/12/1980. You must enter a date of birth if Exact is selected.
Range Returns results within the From and To dates specified. Dates must be provided in both the From and To fields if Range is selected. The maximum date range is 10 years; for example from 01/01/2005 to 31/12/2014.

Search Date Range

By default the search will be limited to records with a NPII start date within the last 10 years. In addition the search will include undischarged bankrupts irrespective of start date of these records.

To remove the date range limit, deselect the checkbox for Limit my search to only include insolvency records in the last 10 years.


How do I obtain a copy of the Browse Result List (The AFSA Result Summary Extract)?

When the Bankruptcy Register Search Browse screen displays, the browse results list will be shown in a table that displays Name, Suburb at Start Date, Occupation, Start Date, Date of Birth and if this is a “Real” or “Alias” person to enable accurate selection from the results returned.

From this screen you can order bankruptcy extracts for any of the results listed in the Browse Results table, including an AFSA Result Summary Extract (an AFSA extract of the Browse Results).

The cost of ordering ONE extract from the listed results is included in the original search fee. Each additional extract ordered will incur a separate charge. Ordering an AFSA Result Summary Extract is classified as ordering one extract for charging purposes.


If a number of results have been returned for the Name searched, how do I know which records are for the individual I'm searching for?

Use the information displayed in the Bankruptcy Register Search Browse list to determine which results match the individual in question. If you need to check your records or consult with someone else, then you can leave your Confirm session open (you have 30 minutes from the start of your initial search).

Alternatively you can access your Bankruptcy Register Browse from the Confirm Inbox for the remainder of the day on which the search was ordered, and order any extracts required including the AFSA Result Summary Extract.


How do I perform a search by Application number?

Application numbers are creditor’s petition insolvency types. A search by application number will return all records that are an exact match to the number supplied. If the application number matches a joint estate number, each estate associated with the joint estate number will be returned.

To search by application number the following fields are mandatory:

  • Your Reference
  • Application Number (Select State, and enter Number)

If you would like a copy of your search result emailed to you, then tick the email checkbox and enter your email address in the field provided. Once all fields have been completed, click $ Search $ to perform a NPII search.

If the search returns no results then an error will be displayed asking you to check the number and re-enter a correct number. No fees apply where no matches are found for a search by application number.

If the number of results returned is greater than 50 then a message will be displayed to refine the search criteria as too many records have been returned.

When the Bankruptcy Register Search Browse screen displays, the browse results list will be shown in a table that displays Name, Suburb at Start Date, Occupation, Start Date, Date of Birth and if this is a “Real” or “Alias” person to enable accurate selection from the results returned. Select the extracts required and click $ Order $ to proceed with ordering the extracts.

From the Bankruptcy Register Search Result Screen you can access your search results either one by one, or download all extracts into one PDF document.


How do I perform a search by Administration Number?

To search by Administration Number, the following fields are mandatory:

  • Your Reference
  • Administration Number (select State, and enter the Number, Year and Check Digit).

What is the correct format for an Administration Number?

Administration numbers are sequential numbers assigned to insolvency administrations.

The administration number comprises four pieces of information that describe a single entry on the index. The first part of the reference identifies the state in which proceedings were initiated; the second is a number allocated sequentially to entries from that state; the third is the start year; and the fourth is a single digit that identifies the type of petition.

For example, the Administration Number VIC9999/00/7 refers to the 9999th debtors petition (Type 7) lodged in Victoria in 2000.

The administration number supplied will return all records that are an exact match to the number supplied. If the administration number supplied matches a joint estate number, each estate associated with the joint estate number will be returned.

The search process follows the same steps as Search by Application Number.


What is an Alias?

An alias is the identity of a person other than their real name. The browse results will list names as a real name or an alias name.


What does 'No Record could be found' mean?

If no matching records are found then the message “NO RECORD could be found of any individual on the National Personal Insolvency Index using the specified criteria” is displayed onscreen.

This result means that the name searched has not been registered on NPII. An AFSA Summary Extract is available to order from the Bankruptcy Register Search Browse screen to provide an official extract from AFSA that no records exist on NPII for this name.


What can I do if information on the NPII appears to be incorrect?

If you believe that a NPII entry is inaccurate or misleading, please contact the Confirm Service Centre on 1800 773 773 or via email at confirm@citec.com.au so that we can advise AFSA.

AFSA will investigate their records and either amend or confirm the entry.


How long do I have to complete a search?

If you have completed a Bankruptcy Register Browse but have not ordered any extracts, you can access the Browse Result from your Confirm Inbox for the remainder of the day on which the Browse was undertaken.

From the Confirm Inbox, click on the completed link for the Bankruptcy Register Browse to display the Browse Results screen. From this screen you can order bankruptcy extracts for any of the results listed in the Browse Results table, including an AFSA Result Summary Extract (an AFSA extract of the Browse Results). Ordering an AFSA Result Summary Extract is classified as ordering one extract for charging purposes; if you have not yet ordered an extract from this Browse list, the AFSA Result Summary Extract will count as your first free extract, however, if you have already ordered an extract then the AFSA Result Summary Extract will incur an additional fee.

Refer to How do I access my search results from the Confirm Inbox? below for more details.


How do I access my search results from the Confirm Inbox?

Search results are stored in your Confirm Inbox as PDF files for the remainder of the day on which the search was undertaken. From the Inbox these files can be viewed, printed or saved to another location.

To access the Confirm Inbox, go to the Inbox link in the Confirm header. For more information on how to use the Inbox, see the Inbox FAQ.


Can I obtain search results via email?

Yes; you can opt to receive a copy of your search results via email. On the Bankruptcy Register Search screen, simply check the checkbox for Please email me a copy of the result; an input field will display for entering your email address.

To have your email pre-populated go to the Account Info link in the Confirm header and select Modify your Delivery Profile. Select your profile and click Modify, and then check the checkbox for Set to be default profile and click Save.