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Request a new password

Please complete the following form to request a new password for your CITEC Confirm account.

Please note that password resets can only be performed during business hours (08:00am - 06:00pm AEST, Mon - Fri).

Any requests received outside of these hours will be processed as a priority next business day.

denotes mandatory fields.

Account Details Details of the CITEC Confirm account you require a new password for.
High Security access High Security accounts have authorised access to order crime and traffic information from the Queensland and Victoria Police. If your account has not been granted access to Police reports, please skip this section.

Account contact details Only the owner of the CITEC Confirm account can request a password reset. The contact details entered below will be compared against those associated with the CITEC Confirm account this password reset is requested for.