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CITEC Confirm helpHelp and frequently asked questions

Table of contents

Online product help pages

View this page to access our online product help pages. These Help Pages are also available when you are logged in, by clicking the Help link in the CITEC Confirm header at the top of any page.

View online product help pages

Training and eLearning

View this page to access the CITEC Confirm eLearning centre providing training tools including interactive demonstrations, client reference guides and our online product help pages.

View Training and eLearning pages

Confirm FAQs

View this page to get a list of answers to our most frequently asked questions.

View Confirm FAQs

Contacts and feedback

View this page to get details on customer support, enquiries and sales as well as our office locations.

View Contacts and feedback

Application forms

View this page to get a list of application forms that can be downloded in PDF format.

View Application forms

How do I change the font size?

This page explains how to change the font size of the site.

Learn how to change the font size

Site map

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CITEC Confirm terms and conditions of use

View terms and conditions of use


CITEC Confirm is a business line of CITEC which is a fully commercialised business entity of the Queensland Government. This web site has been established for the purposes of providing site users with details and information regarding the corporate business operations of CITEC and CITEC Confirm.

The contents of the site, including but not limited to the text and images therein, and unless otherwise noted, are the copyrighted material of the Queensland Government through its fully commercial business CITEC.

Read the full text of our disclaimer

Privacy statement

CITEC will retain and protect the information provided by you for registration and CITEC Confirm purposes only (but may be legally required to disclose it in some circumstances, for example, if ordered by a court to do so).

Read our privacy statement