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Customer service

Ph: 1800 773 773

Confirm sales

Brisbane (head office)

Ph: 07 3222 2700

140 Creek St
Brisbane QLD 4000

GPO Box 2457
Brisbane QLD 4001


Ph: 1800 773 773

Level 9, Tower 4
611 Flinders St
Melbourne VIC 3001

GPO Box 5097
Melbourne VIC 3001


We are committed to effectively handling complaints in a timely and efficient manner.

If you have a complaint about our service or actions, or those of our staff, we encourage you to consult the complaints area of the Department of Housing and Public Works website. You can either submit a complaint to one of the listed areas or contact us directly:

Ph: 1800 773 773

CITEC Confirm
GPO Box 2457
Brisbane QLD 4001